Q.  Is there a difference between a warranty and a guarantee?
 
A.  Yes. Both are documents to protect the customer’s rights, and will describe the responsibility of a manufacturer or contractor after completion of construction.
 
A warranty is a two party agreement, which provides an assurance by the contractor, that they will assume stipulated responsibilities for correction of defects in the goods, within a stated period of time.
A guarantee is a three party agreement in which the third party guarantees the performance of an obligation to the owner, in the event of default of the contractor or manufacturer.

 

 

 

 

 
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